Overview
We aim to provide the highest quality educational materials and services. If you’re not satisfied with your purchase, we offer a 30-day refund policy. Unfortunately, if 30 days have passed since your purchase, we cannot offer a full refund or exchange.
Eligibility for Refunds/Returns:
To qualify for a return or refund, the following conditions must be met:
- Digital courses, subscriptions, or downloadable content cannot be returned once accessed or downloaded.
- Physical items (such as books, study guides, or equipment) must be unused and in their original packaging.
Non-Returnable Items:
- Digital content (e.g., eBooks, webinars, video courses, subscriptions)
- Accessed or downloaded course materials
- Gift cards or promotional codes
Partial Refunds
In some situations, only partial refunds are granted:
- Printed materials with obvious signs of use
- Any physical item that is returned damaged or with missing parts not due to our error
- Any item returned after the 30-day period
Refund Process
Once your return or refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited to your original method of payment within a few business days.
Late or Missing Refunds:
If you have not received your refund, please:
- Double-check your bank or credit card statement.
- Contact your credit card company, as there may be a delay in processing.
- Contact your bank for further assistance.
If you’ve completed these steps and still haven’t received your refund, please contact us at Email.
Subscription Refunds
For subscription-based services, refunds are only available within 30 days of the original purchase. After 30 days, no partial refunds are provided for unused portions of your subscription.
Exchanges
We only replace physical items if they are defective or damaged. If you need to exchange a physical item, please contact us at [email] for further instructions.
Shipping Returns for Physical Items
If you need to return a physical product, you are responsible for the return shipping costs. Shipping costs are non-refundable. We recommend using a trackable shipping method to ensure your return is received.
Need Help?
If you have any questions about refunds, returns, or exchanges, please reach out to us at Email or WhatsApp.