General FAQs
1. What is MedElevus?
MedElevus is an online medical education platform offering courses in various healthcare fields, taught by industry professionals.
2. Who can enroll in the courses?
Our courses are designed for medical students, healthcare professionals, and anyone interested in expanding their medical knowledge.
3. Are the courses accredited?
Some courses may offer certification upon completion, but accreditation depends on the course provider. Please check the course details.
4. How do I sign up?
You can create an account by clicking on the “Sign Up” button and following the registration process or simply follow this link to the registration page: https://medelevus.com/register
Payment & Enrollment
5. How much do the courses cost?
Each course has its own pricing. You can check the courses page for specific pricing details.
6. What payment methods do you accept?
We accept payments through PayPal, Paymob, and InstaPay.
7. Do you offer discounts or promotions?
Yes! We occasionally run promotions. Follow us on social media or check our website for updates.
8. Can I get a refund if I’m not satisfied?
Our refund policy depends on the course. Please review our Refund Policy before purchasing.
Instructor & Course Creation
9. Can I become an instructor on MedElevus?
Yes! If you are a qualified professional, you can apply by filling out our Instructor Application Form.
10. How do instructors get paid?
Instructors receive payments on a monthly basis, and earnings are calculated based on course sales. Payments are processed via bank transfer or PayPal.
11. Can I upload my own course materials?
Yes, instructors can upload videos, PDFs, and other learning materials through their dashboard.
Technical & Support
12. I can’t log in to my account. What should I do?
Click on “Forgot Password” on the login page to reset your password. If you still have issues, contact support.
13. Are my courses accessible on mobile?
Yes! Our website is mobile-friendly, and you can access your courses from any device.
14. How can I protect my course content from being downloaded or copied?
We use video encryption, watermarking, and screen recording restrictions to secure course content.
15. How do I contact customer support?
You can reach us through our Contact Us page or email us at support@medelevus.com.